Identify the audience
Describe the team, their roles and the work they need to carry out.
- Participants and current responsibilities
- Experience or knowledge to build on
Training & Development AcademyFacilities / Specialist supportOffer / 07
Training & Development Academy
Shape practical learning for facilities and workplace teams around their roles and tasks.
01Team and role needs
02Practical learning topics
03Delivery format
What the work can cover
A scope shaped around the site.
Start with the people, tasks and skills the learning should support, then select a suitable format.
Choose practical topics
Connect learning needs to the tasks and workplace situations participants encounter.
- Technical or facilities topics
- Workplace communication or service tasks
Plan delivery
Discuss a format, timing and setting that fit the audience and the intended learning.
- Group size and available learning space
- Practical exercises and schedule considerations
Prepare the conversation
Make learning needs specific.
A focused outline links the audience to the work they need to do.
Open the enquiry outline- 01
Audience
Which roles or teams would take part?
- 02
Learning goal
What should participants understand or practise?
- 03
Delivery
What timing, location or format would suit the team?
Discuss training & development academy.
Share the site, the work you have in mind and the constraints that matter. The enquiry outline is a preview and does not submit details.